Privacy Policy

Your right to privacy is very important. We understand that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.

What personal information do we collect?

In general, when you visit our Web site and access information you remain anonymous. When we ask you for information, it will be clear how this information is to be used. We will not provide any of your personal information to other companies or individuals without your permission. This includes, but is not limited to, e-mail and physical addresses.

The primary situation where we will ask for personal information is in conjunction with the commerce portion of our site. We only ask for information necessary to complete the sales transaction via Internet.

We will also ask for your name and email address for certain situations like newsletters or product update notifications.

Protecting your privacy

We will take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a credit card number to make a purchase), we will take reasonable steps to protect it, such as encrypting your card number. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained!

We will not provide any of your personal information to other companies or individuals without your permission. However, we may need to provide your name and delivery address to third parties that Woodland Scenics uses for the purpose of delivering items specifically ordered by you or on your behalf.

Our Web site may provide links to third party sites. Since we do not control those Web sites, we encourage you to review the privacy policies of these third party sites.

Use of cookies

The Woodland Scenics Web site uses cookies. Cookies enable us to provide you our commerce capability in the same manner as many commerce-enabled Web sites. These cookies track individual order information. Cookies from the Woodland Scenics Web site can only be read by Woodland Scenics Web site. If you choose to disable cookies in your browser you can access our Web site, but you will be unable to use a shopping cart or place your order online.

Most internet browsers accept cookies automatically. You can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. To find out how to disable cookies you can review the help section of your browser, or there is a wealth of information about cookie management online including aboutcookies.org.

Broadly, there are two main types of cookies:

We use the following cookies on our sites:

Cookie name Expiration time Description
CFID When browser is closed Used to distribute visitors across our web servers
CFCFTOKENID When browser is closed Used to distribute visitors across our web servers
_cfuid When browser is closed Used to distribute visitors across our web servers
_cfuid When browser is closed Used to distribute visitors across our web servers
JSESSIONID When browser is closed Used to distribute visitors across our web servers
_uetsid 30 minutes Microsoft Bing Ads Universal Event Tracking (UET) tracking cookie - For More Information
_ga 2 years Used to distinguish visitors by Google Analytics - For More Information
_gid 24 hours Used to throttle request rate by Google Analytics - For More Information
_gat 'website-id' 1 minute Used to distinguish visitors by Google Analytics - For More Information
_gac 'website-id' 90 days Contains campaign related information for the user. Tracks conversions for our paid ads via Google Ads - For More Information

We use Google Analytics to collect information about how you use our website. This helps us understand how visitors use the site so we can make sure it meets your needs and helps us make improvements. You can opt out of Google Analytics using https://tools.google.com/dlpage/gaoptout

How can you update the personal information you have provided to Woodland Scenics?

You can help Woodland Scenics maintain the accuracy of your information by notifying Woodland Scenics of any changes to your address (billing or shipping), phone number or e-mail address. You may do this online by logging into your account at my account or through customer support by contacting us directly.