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NEWS FROM WOODLAND SCENICS®                                                                              JANUARY 2012 • ISSUE #9

Fire Update

Out of the Ashes...

Woodland Scenics Recovers Quickly from Fire at Manufacturing Plant

Many of you may have already heard that we had a fire at our manufacturing plant in Linn Creek, Missouri on Thursday, January 5, 2012. We have much to be thankful for.

We are most grateful that no one was hurt. Our employees followed evacuation procedures to the letter, getting everyone out of here, accounted for and shutting down power sources.

The Osage Beach Fire Department and several other responding fire departments were amazing. They responded quickly and their professionalism and tireless efforts successfully contained the fire.

The determined cause of the fire was the failure of an electrical motor, and the fire took eight percent of our total facilities. Manufacturing and shipping operations in other buildings continued even as the firefighters fought the blaze.

Several of us returned to work Friday morning to assist with clean-up and get business operations up and running. We took orders and shipped product, and some of us even worked through the weekend to make sure that we were all back to work Monday morning, January 9.

We are so grateful for the outpouring of support we received from our friends and customers. We heard from folks from all over the world. We are very appreciative and humbled by all the encouragement, prayers and offers to help. Thanks again!

We still have some clean-up to do, but we are back to business as usual!

Comments (47)



So sorry to hear that. I hope you g ...

So sorry to hear that. I hope you ghys are OK. I ave used WS since I was a kid. Tell Matt I like his videos, especioly the winter one. I love you!

- Mihael

Response from Woodland Scenics

Thanks Mihael...everything turned out Okay and we are running business as usual. I will send your compliments to Matt! Thank you for taking time to drop us a note! Happy Modeling, Mihael!



Hi Team Any chance of getting some ...

Hi Team Any chance of getting some ho scale bmx bikes old school 1980s mongoose etc and old school skate boards santa cruz bones brigade tony hawk etc. we grew up with all these in the 80s in Australia. you guys could come up with some cool scene kits skate ramps bmx tracks etc Cheers Glenn Osmand

- Glenn Osmand

Response from Woodland Scenics

Glenn...I have forwarded your product suggestions to our Product Development department. They like to know what modelers are wanting in the way of products, and consider the suggestions we receive when making decisions about future releases. Thanks for your support of our products!



Hi Team Any chance of getting some ...

Hi Team Any chance of getting some ho scale bmx bikes old school 1980s mongoose etc and old school skate boards santa cruz bones brigade tony hawk etc. we grew up with all these in the 80s in Australia. you guys could come up with some cool scene kits skate ramps bmx tracks etc Cheers Glenn Osmand

- Glenn Osmand

Hope your team is back in full acti ...

Hope your team is back in full action and doing what they do best. I live in Victoria Australia, Some of your products are hard to get a hold of in Australia due to shipping costs sometimes being double or more than the price of what your products cost in the usa. I would love the opportunity to help market your products here in Australia and try and reduce shipping costs. so more Australians can afford your great products. Kind Regards from down under. Glenn Osmand

- Glenn Osmand

Response from Woodland Scenics

Hello Glenn, I have forwarded your comment and email to our Sales and Customer Service Department. They will be in touch. Thanks for writing and your interest in Woodland Scenics! And yes, we are back in action! :-) Happy Modeling!



Cool blog!

Cool blog!

- Judy

I wrote to you before about HO 30' ...

I wrote to you before about HO 30's and 40's people, appropriately dressed for those eras. You now have a set called, "Young and Old". I don't need old folks (like me); I;m looking for active HO folk from the steam era dressed appropriately (slim men with hats..fedoras, derbys, straw, etc.) and not always with suitcases like travelers...just walking or waiting for a bus....women with hats and longer dresses. a little darker clothes all around. It can't be that dangerous to give the folks a try

- Joe Bux

Sorry to hear about the fire. You ...

Sorry to hear about the fire. You guys have great products. The new HO church is not up to the usual scale quality of you previous buildings (of which I have quite a few). If i would need a church at this time., I'd buy the ATLAS model...much finer scaling. You must be using a new supplier.

- Joe Bux

I am so glad that there were no inj ...

I am so glad that there were no injuries. The fire services & others apparently did a wonderful job. I am also a very proud user of your products, I find them to be of a very high standard. All the best for the future.

- David Dixon

Glad to know all is well with the W ...

Glad to know all is well with the Woodland Scenics Family...... Haven't made any purchases yet, but hope to do soon..... God Bless

- Rewen Murray

I just watched How To for the DPM k ...

I just watched How To for the DPM kits! WOWEE!! Thank You for the many lessons in this department! Hope to see you in Springfield,Mass.

- Craig Burton

Response from Woodland Scenics

Great! Glad you found them useful, Craig...see you at Amherst!



Creo que no fue entendido mi mensaj ...

Creo que no fue entendido mi mensaje que les mande por su confragracion en su fabrica,lo que les mande fue de que gracias a Dios no hubieron - Jose Gdo Alvarez Molina



I was surprised to read about your ...

I was surprised to read about your fire. Glad to hear no loss of life or injuries with 8% loss of business. God bless the firemen! Good to know you're still doing business as usual with your great products, which are top shelf. Best of luck!

- Gary Dietzel

Precisamente el dia de hoy me esto ...

Precisamente el dia de hoy me estoy enterando de este problema que les ocurrió en su fabrica,lo mas importante es que ninguno del personal resultara afectado;conociendo el espirito de lucha de su empresa ;se que irán siempre adelante con la ayuda del ser superior que es Dios y todos ustedes; saldrán vencedores y seguirán ofreciendo a sus compradores el mismo producto en calidad,autenticidad y belleza. Su amigo y servidor:Jose Gdo Alvarez M.

- Jose Gdo Alvarez Molina

Just now just read about you guys m ...

Just now just read about you guys misfortune. Glad everyone is ok. Im an advid Woodland Scenics user and its nice to know you guys are back in business. God Bless

- Ed Duke

Great to hear everyone is safe. Am ...

Great to hear everyone is safe. America's firefighters & police never get enough recognition for ther service to our country. The modeling world is also so very thankful for your innovative, unique, and outstanding products, a reflection of the WS people who make it happen. Tim Chandler, Arizona

- Tim Georgvich

Good to ear it! Your professionalis ...

Good to ear it! Your professionalism and dedication to our hobby is to be commended. Thank you for the effort you put in, it is most appreciated. Keep up with the fantastic products!

- Ziggy Eichstädt

You guys are awesome! it takes a to ...

You guys are awesome! it takes a ton of courage and dedication to continue on after an event like this. You all should be commended for a job well done! So glad you are working through this...your products and service are second to none.

- Ben Olson

I'm so glad that everyone got out a ...

I'm so glad that everyone got out and know one was hurt,thank the good the lord!

- David Spring

A great recovery W-S and keep in mi ...

A great recovery W-S and keep in mind that great things are built on ashes.

- John Giroux

Glad you came through with no loss ...

Glad you came through with no loss of life....the rest can be rebuilt. Hang in there!

- R.E. Lee

I didn't know about the fire until ...

I didn't know about the fire until I got your email. It is good fortune that you are able to recover so quickly and no one was injured. Sounds like a great opportunity when the dust (ashes?) settle for a "Fire Sale"!! JMB

- JMB

I am happy that no one was injured ...

I am happy that no one was injured and that you were able to resume business quickly and hope that you get rebuilt soon. Sincerely, Dennis Bravo

- Dennis Bravo

A company is only as outstanding as ...

A company is only as outstanding as its products and its employees and as a long time customer, I can honestly say that Woodland Scenics is outstanding because of its employees and its products. I am a loyal WS customer and always will be. My thoughts and prayers are with you as you rebuild and carry on. Best wishes to you all.

- Rob

Hello My Friends It appears you ...

Hello My Friends It appears you had a plan just in case of things like this. You plan your work and worked your plan to the letter. I have used your produts for over 35 years and nothing could be better. Peace and Love to you all.

- norman h riley

Glad to here everbody got out OK.Ke ...

Glad to here everbody got out OK.Keep up the good work.Injoy ur products

- Steve Berkley

I called you on the weekend after t ...

I called you on the weekend after the fire and was delighted to have someone call me back and learn how much of the company was still there and that you were still in operation. Now I can get back to building my railroad.

- Christopher Blackwell

I am happy to read about the good n ...

I am happy to read about the good news!! Even here in France your products are well known and loved by many model railroaders! Happy it is only material damages. For all the rest you can count on the unwavering support from your customers accross the pond! We wish you all strength and endurance as you go through the pains of rebuilding! Jacques Vuye

- Jacques Vuye

Glad it wasn't a total loss and no ...

Glad it wasn't a total loss and no one was hurt! I hate to see anything bad happen to a company who still manufacturers items in the USA. Hang in there!

- Nells

I am so sorry for your lost, but ha ...

I am so sorry for your lost, but happy that no one was injured. It is good to know that you were able to continue in business afterwards. Good luck in the future and keep the products comming. Robert E. Lee

- Robert E. Lee

Thanks the Lord that nobody got hur ...

Thanks the Lord that nobody got hurt in this fire. Woodland Scenics makes ome of the best scenery items on the market. I hope you will be back to 100% in the near future.

- John Menges

Life is always important, and you p ...

Life is always important, and you protected that life with proper training. I am glad that no one was hurt, and grateful that your great company was not more seriously damaged since the lose of your company would be a huge lose to both the community of Linn Creek, and to the modeling world.

- Dave Fidiam

I heard about the fire when I visit ...

I heard about the fire when I visited Trains and Such in Calgary, Alberta and am pleased to hear that you are recovering and that nobody was hurt. I have been using your excellent products in HO, N and O scale as well as scenery material for many years. I am a retired Quality Auditor and commend your attention to detail and consistent quality.

- Harry Fenton

When I Received the news about the ...

When I Received the news about the fire I was shocked .I'm glad to receive this E-mail, knowing everyone is alright and your company is functioning with little loss to production & shipment of product. Thank God. Thank you for an excellent product.Wish you the best.

- William A Sowka

Being a retired Vol.Assist Chief an ...

Being a retired Vol.Assist Chief and seen pictures from the fire, your outstanding effort and employees is to be commended for keeping Woodland Scenic operating. Outstanding products.

- Gerry W Jones

great job guys, I have been using y ...

great job guys, I have been using yourexcellent products for many years and they are a staple at my gamestore. The fire worried me in this uncertain economy and I am glad no one was hurt and your operation continues. How about a secial editon burnt building ? Youhave a model to use and you could name it from the ashes or whatever and let us help rebuild. thanks for years of wonderful product harry shiflett

- harry shiflett

Glad to get the whole story on the ...

Glad to get the whole story on the fire adventure!! I've been with you guys since 1994 and still going strong! Have a great year.

- dannyj. rossi

I was so glad to hear that everyone ...

I was so glad to hear that everyone got out safely and damage was not as bad as it could have been. After my Narragansett, Fitchburg & Boston NTRAK module was featured in NScale Magazine you kindly wrote to me to thank me for mentioning, in the article, the WS products that I used on the module. I would like to thank WS for making such diverse and useful materials available to modelers and I'm very much looking forward to trying your new N scale track and wheel cleaning systems.... Bob Parson

- Bob Parsons

I was really gladly amazed to recei ...

I was really gladly amazed to receive this email. I know that as you mentione it "We have some cleaning to do but we are back to business as usual" Than´ts great BRAVO! to all the people that took big or small participation on it. (forgive my poor English but You know what I mean) God bless America (all AMERICA).. Thanks

- JOSÉ ANTONIO GARCÍA from Mexico

I knew the fire last week and I was ...

I knew the fire last week and I was sad with images but thankfully nobody was hurt. I was very concerned woodland scenics you are the best on the market around the world. a customer who loves their products.We are all thinking of you all.From Matheus in Brazil.

- Matheus

We heard about the fire last week a ...

We heard about the fire last week and as you say in your report, the most important thing is that everyone got out alive and well. "Things" can be replaced. People cannot. My experience with WS is that you have wonderful products and even better people. You have always been there to answer my questions as my HO railroad continues to grow. Keep up the good work and God's richest blessings to all of you! David Barth 1035 Hummingbird Way Bartlett, IL 60103

- David Barth

I so glad none of your people were ...

I so glad none of your people were hurt take care rebuild you'l do fine

- Dennis Bretz

We are all thankful that there were ...

We are all thankful that there were no injuries or loss of life. I know it must have been a devestating experience. As best you can for the time being keep up the great work! We very much appreciate your wonderfully unique products.....and the time frame for most of your structures and automotive models is perfect for my mid 50's timeframe. I'm always happy to see your Made in America products.

- Bill Smith

Dear Woodland Scenics team: I hope ...

Dear Woodland Scenics team: I hope that now every thing is all right with you. The most important of all is that no one get serious injuries. Your products are very known here in Portugal, so I hope you return at 100% soon. All the best for you and all the team that gives us such a beautifull decor material to bring our layouts to life. Regards, Alvaro Sousa - Linha do Norte Modelismo Ferroviário (shop)

- Alvaro Sousa

I was shocked to hear of you loss a ...

I was shocked to hear of you loss as well so many people. I am thankful that no one was hurt. You are all in my thoughts and prayers. Good luck all the very best!

- Ray Roberts

sorry to hear of the fire im sure y ...

sorry to hear of the fire im sure your recovery will be swift the investment your company has made to our hobby is unparalled and im sure all modellers wish you a speedy recovery.the strength of any company is its people everything else is replacable so your future is assured best wishes for the future trevor from australia.

- trevor peddle

Am so very sorry to hear of your mi ...

Am so very sorry to hear of your misfortune. Thank Heavens no one was hurt! I hope your recovery goes well; as big a pain as it will no doubt be. Rob

- Robert Prideaux

Great to hear that you are back in ...

Great to hear that you are back in almost full production. As far as I am concerned, Woodland Scenics are the best on the market. From a very proud user of your products. We are all thinking of you all. From Col in Australia.

- Col Paton

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